Sri Lanka - Experience the Best �� AGOG TRIP

About the trip

Sri Lanka is a beautiful island destination known for its stunning beaches, ancient temples, lush tea plantations, vibrant culture, and rich wildlife. From heritage cities and scenic hill stations to tropical coastlines, it offers a perfect mix of relaxation, adventure, and culture, making it an unforgettable getaway.

Meals

Breakfast and Dinner

Max. Group Size

20 travellers

Flights

Bandaranaike International Airport (CMB)

Accommodation

Handpicked stays or similar category hotels

5N -6D Accomodation with breakfast and Dinner accross all destinations as per itinerary

Included in the price

• Accommodation in Premium hotel as per the itinerary
• Meal Plan breakfast and dinner at the hotel
• Private transfers throughout the itinerary
• Exclusive sightseeing as per the tour plan
• Private vehicle with a Professional driver
• Airport/railway station pickup and drop-off
• All applicable hotel taxes and service charges
• Complimentary welcome drink upon arrival
• Toll taxes, parking fees, and state permits included
• Dedicated on-ground assistance and customer support

Highlights

Highlights will be curated for your travel dates.

Day-wise Itinerary

Day 1: Arrival – Pinnawala – Kandy Upon arrival, meet and proceed to Pinnawala to visit the Pinnawala Elephant Orphanage. Continue to Kandy for check-in and overnight stay. Day 2: Kandy City Experience Full-day exploration including a city tour, Temple of the Tooth Relic, Royal Botanical Garden, and an evening cultural performance. Overnight stay in Kandy. Day 3: Kandy – Nuwara Eliya Travel to Nuwara Eliya, visiting Ramboda Waterfall, Sri Bhaktha Hanuman Temple, a Tea Factory with Plantation experience, Seetha Amman Temple, and Hakgala Botanical Garden. Overnight stay in Nuwara Eliya. Day 4: Nuwara Eliya – Bentota – Complimentary water Sports activity in Bentota Proceed to Bentota for a dedicated water sports experience including jet skiing, windsurfing, and banana boat rides for the group. Overnight in Bentota. Day 5: Bentota – Colombo Visit the Turtle Hatchery, enjoy a Madu River Safari, followed by a Colombo city tour and shopping. Overnight stay in Colombo. Day 6: Departure Transfer to Colombo International Airport for departure.

What to Expect

Timing & itinerary needs to be followed

Exclusions

Airfare or train tickets unless mentioned
• Personal expenses such as laundry, phone calls, room service, or additional meals
• Early check-in, late check-out, or upgrades beyond the standard room category
• Any sightseeing, activities, or transfers not specified in the itinerary
• Entry tickets, passes, permits, or camera fees at monuments, parks, or attractions
• Travel insurance, medical expenses, or emergency evacuation costs
• Any cost arising due to flight delays, weather conditions, road blockage, strikes, or political disturbances
• Meals and beverages not included as per the meal plan
• Additional charges for extra person or child beyond booking capacity
• Taxes, surcharges, peak season surcharges, or expenses not explicitly mentioned in inclusions

Terms and Conditions

Terms & Conditions
Vehicle Service Terms & Conditions
1. Usage Policy
The vehicle service will be provided strictly as per the approved itinerary. The vehicle will not be available for use on a disposal basis or for purposes beyond the specified itinerary.
2. Operational Timings
o Vehicle service hours are from 08:00 AM to 08:00 PM.
o Usage of the vehicle before 07:00 AM or after 08:00 PM will attract additional mandatory charges such as Night Bata, early pick-up, or late drop fees, payable directly to the driver at the time of service.
3. Inclusions
The vehicle charges are inclusive of tolls, taxes, fuel, driver allowances, and parking fees for all destinations mentioned in the itinerary.
4. Vehicle Carrier Availability
The provision of vehicle carriers (e.g., luggage carriers or roof racks) is subject to availability and cannot be guaranteed in all vehicles.
5. Driver & Vehicle Details
Details of the assigned vehicle and driver will be shared 24 hours prior to the commencement of the service.
6. Air Conditioning Policy
Please note that air conditioning (AC) may not operate effectively or may be turned off in hilly or high-altitude areas, as per vehicle or local driving conditions.
7. Union Vehicle Regulations
In destinations where the use of local/union vehicles is mandatory, our designated vehicle will provide pick-up and drop-off services up to the permitted point. Sightseeing or travel beyond that point will be managed by the local union vehicle, at the traveler’s own cost (if applicable).
8. Vehicle accessibility
The vehicle is to be utilized exclusively for travel to locations that are designated and accessible for sightseeing activities
Hotel Service Terms & Conditions
1. Room Availability and Pricing
All room bookings are subject to availability. Prices are subject to change without prior notice. In the event that the specified property is fully booked, accommodation will be arranged at a hotel of a similar category and standard.
2. Check-In and Check-Out Policy
Standard hotel check-in time is 2:00 PM, and check-out time is 12:00 PM. Early check-in or late check-out requests are subject to the hotel’s policy and room availability, and therefore cannot be guaranteed.
3. Additional Charges
Any consumption of beverages or items from the in-room minibar, as well as any other additional services or facilities not included in the package, will incur supplementary charges payable directly to the hotel.
4. Heater Usage (Applicable in Snowfall Destinations)
In destinations experiencing snowfall, heater facilities are generally available in premium hotels. However, certain hotels may apply additional heater usage charges, which must be paid directly by the guest.
5. Damages and Breakages
Any physical damage, breakage, or loss caused to hotel property during the stay will be the responsibility of the guest. The cost of repair or replacement must be settled directly with the hotel before check-out.
6. Identification Requirement
All guests are required to present a valid government-issued photo identification at the time of check-in. Failure to present valid ID may result in denial of accommodation without any refund.
7. No-Show and Early Departure Policy
In case of a no-show or early departure, the hotel reserves the right to charge retention fees as per its cancellation policy. No refunds will be provided for unused nights or services.
8. Child and Extra Bed Policy
Child accommodation and extra bed availability vary from hotel to hotel. Additional charges may apply for extra beds or child accommodation, as per hotel policy.
9. Unforeseen Circumstances
The company or hotel shall not be held liable for any loss, delay, or cancellation due to circumstances beyond control, including but not limited to natural disasters, government regulations, strikes, or force majeure events.
10. Guest Conduct and Behavior
Guests are expected to maintain decorum and follow hotel rules and regulations at all times. The hotel reserves the right to refuse service or cancel a booking without refund if a guest’s behaviour is deemed inappropriate or causes inconvenience to others
Airlines – Terms & Conditions
1. Airline Rules & Regulations & Fare Conditions
o All air tickets are issued as per the terms and conditions of the respective airline.
o Passengers are responsible for reviewing and adhering to the airline’s baggage allowance, check-in timings, and travel requirements.
o Airfares are subject to change until the ticket is issued, and full payment is received.
o Once the ticket is issued, the fare rules of the airline will apply for cancellations, date changes, and refunds.
2. Check-in, Boarding & Baggage Policy
o Passengers must report to the airport at least 3 hours prior to departure for international flights and 2.5 hours prior for domestic flights.
o Failure to report on time may result in denied boarding, and the travel partner or airline will not be responsible for any loss.
o Free baggage allowance is as per the airline’s policy mentioned on the ticket.
o Excess baggage charges, if any, will be borne by the passenger directly at the airport.
o The travel agent is not liable for loss, damage, or delay of baggage.
3. Flight Schedule & Changes
o Airlines reserve the right to reschedule, reroute, or cancel flights without prior notice due to operational, weather, or regulatory reasons.
o Passenger names must match exactly as per the passport or government-issued ID & Please note any error in the name or spelling after ticket issuance may result in additional charges or denial of boarding.
4. Refunds & Cancellations
o Refunds, if applicable, are processed as per the airline’s policy.
o Service charges levied by the travel agent are non-refundable.
o Refunds may take up to 21 working days or longer depending on the airline’s processing time.
o In case of a no-show (failure to report at check-in), the entire fare may be forfeited as per airline policy.
o No-show charges are strictly governed by the airline rules and are non-negotiable.
o The company is not liable for any loss, injury, or inconvenience caused due to flight delay, cancellation, or schedule changes by the airline & the above terms are applicable if we book the flight for your travel
Cancellation Policy
• 45 to 30 days before check-in: 10% of the total package cost will be retained.
• 30 to 15 days before check-in: 25% of the total package cost will be retained.
• 15 to 7 days before check-in: 50% of the total package cost will be retained.
• Within 7 days of check-in or no-show: 100% of the total package cost will be retained.